岗位职责:
The Opportunity:
Provide high quality support to multi-sector Sales and Client Management (or called branches from Direct Custody’s perspective) teams globally through the provision and production of best-in-class documents including Due Diligence documents (DDQ), Association for Financial Markets in Europe (AFME) Questionnaires, Service Level Agreement and other miscellaneous client-request documents for all Securities Services products including Direct Custody globally.
What you’ll do:
1. Work closely with client management teams (or called branches from Direct Custody’s perspective) to understand the document requirements ensuring our responses to the documents meet and exceed client’s expectation in terms of completeness, accuracy and within client deadlines
2. Effectively use of information by owning and managing a central database called “Qvidian” and ensuring its ongoing validation with various HSS Product Teams , Service Delivery Teams, Branches from Direct Custody and Hong Kong Oversight team
3. Ensure overall internal and external client satisfaction on documents prepared; ensure compliance to established procedures
4. Foster positive and professional working relationships with stakeholders; undertake ad-hoc projects as required
任职要求:
1. University degree in Finance/Banking with at least 3 years' above work experience in banking industry within the field of custody and fund administration securities services
2. Sound knowledge of the securities market, custody and fund operation
3. Excellent English writing skill to articulate our responses to the documents; Excellent communication skill in English, strong interpersonal, analytical, problem solving, decision making skills and a team player
4. Ability to handle multiple documents and tasks and work in a pressurised environment and manage priorities
5. Attention to detail and drive best-in-class deliverables.